The Quality Management System (QMS) of HRLMP and LRC Hamilton is well designed and comprehensive in order to deliver excellence in testing services to ensure the highest quality patient care. A description of the QMS is outlined below:
The HRLMP Quality Management System is designed to:
- Support the HRLMP Mission, Vision and Values;
- Ensure that medical laboratory services meet regulatory and accreditation requirements;
- Meet the needs of patients and all personnel responsible for patient care;
- Support continuous improvement and customer satisfaction;
- Promote error free work;
- Support high quality and appropriate laboratory services (e.g. accurate and precise results, appropriate test selection, timely reporting, correct interpretation of results, clinical usefulness, appropriate recommendations for further tests).